Fusion Absence Management: Leave Balance Is Not Getting Updated After Withdrawing Leaves (Doc ID 1941629.1)

Last updated on MAY 09, 2016

Applies to:

Oracle Fusion Absence Management Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Absence Management - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Absence Transactions

ACTUAL BEHAVIOR
---------------

LDG: In Legislative Data Group
- Plan name: Privileged Leave Accrual Plan
Plan setup:
LDG: In Legislative Data Group
No eligibility profile defined
Front-loaded
Partial Accrual Period Formula used, different from the one in the Global_Absence_FastFormula_User_Guide
Accrual matrix: Length of Service between 0 and 99, Accrual Rate 15, Ceiling 22.5, Carryover limit 7.5
The plan is linked to the absence type

The user's starting balance for the month of October was 17.79
15(Starting accrual) + 4.79 (Other adjustments) - 2 (Absences in September) =17.79
The user had applied leave for 4 days Sick leave under Privilege Leaves (from 14-Oct-2014 to 17-Oct-2014) which was not visible to her Manager to approve.
Then the user has withdrawn the leave, but the balance does not get updated accordingly.
It shows a total of 6.79, calculated by subtracting 11 absences for October ( this is shown in the Accrual Plan Balance Details)
The absence records for the employee are as follows:
14-17Oct: 4 days / withdrawn
14-17Oct: 4 days / withdrawn
25-26Sep: 2 Days / completed

The plan balance as of 31-Dec-2014 is showing as 0 in the Plan Participation area for this employee.


EXPECTED BEHAVIOR
-----------------------
The balance should be restored if the absences are withdrawn, and the balance displayed in the Accrual Plan Balance Summary(6.79 as of 28-Oct-2014) should be consistent with the Balance displayed in the Plan Participation Area (0 as of 31-Dec-2014)

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in with an employee
2. Submit a leave request of type Privileged Leave
3. Withdraw the leave request
4. See that the balance does not take into account the withdrawal


Cause

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