Error Message When Updating Account With Ticked Selected Account (Doc ID 1944158.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.9.0.0 and later
Oracle Fusion Customer Center - Version 11.1.9.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.9.1.0 version, Functional Setup Manager

When attempting to update an account , after having changed a standard filed name
the following error occurs.

ERROR
-----------------------
n Application Error occurred . See the incident log for more information


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Apps Composer > Customer application > Rename Standard field on Account Object "Favourite Sales Account"  to "Selected Account".
2. Simplified UI > Account > Update an Account and tick the boolean  field
3. > save get error.  An Application Error occurred . See the incident log for more information

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update account after renaming a standard field

 

Cause

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