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Approval Of Manual Journals Failing With Error FUN-720337 (Doc ID 1946873.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version and later
Oracle Fusion General Ledger - Version and later
Information in this document applies to any platform.


On : version, Capture Transactions-Approve Journals

When attempting to approve a manual journal entry, the following error is displayed in the approval notification:

The supervisor does not exist. (FUN-720337)
Cause: The supervisor not found for the submitter.
Action: Correct the HCM employee supervisory hierarchy.

The issue can be reproduced with the following steps:
1. Set journal approval flags for ledger and source.
2. Define journal approval rule set using the batch amount in the rule.
3. Create a manual journal and submit it for approval.
4. Check the approval notification and see the error there.


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