Custom Role User Gets Error When Creating A New Segment MKT-285189 (Doc ID 1947232.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion Marketing Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Marketing - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.8.0.0 version, Campaigns

When attempting to create a segment with a user having  a custom role
the following error occurs.

ERROR
-----------------------
"You cannot complete this action because a marketing segmentation error has occurred. (MKT-285189)".


STEPS
-----------------------
The issue can be reproduced at will with the following ste
1. Navigator > Marketing > Audince > Segments tab > Create segment : enter Type : Segment , Name  enter name , target levl : Real Time contacts > click Save and Design
2. get error :  "You cannot complete this action because a marketing segmentation error has occurred. (MKT-285189)".



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create segment with this custom role

Cause

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