Fusion DOO: Order Orchestration fails at UpdateDooEntities with JBO-29000 - java.lang.NullPointerException, DOO-2685501 reported in Workbench

(Doc ID 1949473.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle Fusion Distributed Order Orchestration - Version to [Release 1.0]
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***


We are unable to orchestrate an order as this is failing with the following message:

  Task Schedule for orchestration process 300000013880065 failed. Use the appropriate Order Orchestration work area action to recover this task. (DOO-2685501)

The Fulfillment line has not been scheduled and the line status is created.

Enterprise manager shows that the instance created for this order has a fault:

JBO-29000: Unexpected exception caught: java.lang.RuntimeException, msg=java.lang.RuntimeException: java.lang.NullPointerException

In Enterprise Manager
1. Review the DooDecompTransformSalesOrderComposite [] Web Service.
2. Examine the Instance created for the Order, which shows that ProcessOrderService has faulted in ScheduleProcess
3. Select ScheduleProcess and navigate to the flow Tab, Scroll down to the fault - UpdateDooEntities
4. Select this which then shows a payload:

[2014/11/28 06:54:14]
Started invocation of operation "updateTLResponse" on partner "ProcessOrderService".

[2014/11/28 06:54:17]
[Fault Recovery] Invoked handleBPELFault on custom java action class "oracle.apps.scm.doo.common.soa.fault.DooCommonFaultHandler".

[2014/11/28 06:54:17]

[2014/11/28 06:54:17]
[Fault Recovery] Rethrow fault {http://xmlns.oracle.com/apps/scm/doo/processOrder/service/}ServiceException.
  -<ServiceException xmlns="http://xmlns.oracle.com/apps/scm/doo/processOrder/service/">
   -<part name="ServiceErrorMessage">
    -<tns:ServiceErrorMessage xmlns:tns="http://xmlns.oracle.com/adf/svc/errors/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
         JBO-29000: Unexpected exception caught: java.lang.RuntimeException, msg=java.lang.RuntimeException: java.lang.NullPointerException
      -<tns:detail xsi:type="tns:ServiceErrorMessage">
         <tns:message>java.lang.RuntimeException: java.lang.NullPointerException</tns:message>


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