Fusion DOO: Order Orchestration fails at UpdateDooEntities with JBO-29000 - java.lang.NullPointerException, DOO-2685501 reported in Workbench (Doc ID 1949473.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle Fusion Distributed Order Orchestration - Version 11.1.8.0.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

We are unable to orchestrate an order as this is failing with the following message:

  Task Schedule for orchestration process 300000013880065 failed. Use the appropriate Order Orchestration work area action to recover this task. (DOO-2685501)

The Fulfillment line has not been scheduled and the line status is created.

Cause

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