Fusion Absence Management: Absence Approvals Using Areas of Responsibility Routing Incorrectly (Doc ID 1951720.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Absence Management Cloud Service - Version 11.1.8.0.0 to 11.1.8.0.0 [Release 1.0]
Oracle Fusion Absence Management - Version 11.1.8.0.0 to 11.1.8.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Absence approvals has been configured to route (a) to the requestor's manager and then (b) to the HR_REP. When an employee submits an absence request, it routes to the manager as expected, but then routes to a person who does not have the correct area of responsibility(AOR).

The issue can be reproduced at will with the following steps:
1. Maintain Areas of Responsibility > Human Resources Representative > Assign
2. Log in as employee > Submit absence request
3. Observe that the absence routing slip will route it (a) to his manager (as expected) and then to "Test Absence", who has the "Grade Approval" AOR.


Cause

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