Absence Management: ANC-3405103 Error When Entering An Absence Which Has Occurence Limits (Doc ID 1952411.1)

Last updated on SEPTEMBER 03, 2015

Applies to:

Oracle Fusion Absence Management - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

An absence type has been defined to allow 2 occurrences per employment. The employee submitted 2 requests for this absence, and then withdrew one of them. When attempting to create a third absence of that type, the following error occurs.

ERROR
-----------------------
You cannot record this absence because it exceeds the maximum number of occurrences (ANC-3405103)

The issue can be reproduced at will with the following steps:
1. Log in with user - Manage Absence Records - Add new absence
Absence type: Maternity leave; dates 1-Jan-2008 - 24-Mar-2008 (84 calendar days); Reason=Child Birth
Submit this. Shows as waiting approval.

2. Manage Absence Records - Add new absence
Absence type: Maternity leave; dates 3-May-2010 - 25-Jul-2010 (84 calendar days); Reason=Child Birth
Submit this. Shows as waiting approval.

3. Manage Absence Records - Delete absence from point 2.
The absence is now showing as withdrawn

4. Manage Absence Record - Add new absence
Absence type: Maternity leave; dates 29-Oct-2014 - 20-Jan-2015 (84 calendar days); Reason=Child Birth
Error
You cannot record this absence because it exceeds the maximum number of occurrences (ANC-3405103)


Cause

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