Pay In Full Option Is Disabled For Payment Request Invoices
Last updated on FEBRUARY 21, 2017
Applies to:Oracle Fusion Payments - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 1.0]
Information in this document applies to any platform.
To process a customer refund in Receivables, an invoice is created in Payables. In payables, invoice is validated and approved. The next step in the process is to pay the invoice, however the 'Pay in Full' option is greyed out. This option is available for other invoices.
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