Pay In Full Option Is Disabled For Payment Request Invoices (Doc ID 1953028.1)

Last updated on FEBRUARY 21, 2017

Applies to:

Oracle Fusion Payments - Version 11.1.7.0.0 to 11.1.9.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

To process a customer refund in Receivables, an invoice is created in Payables. In payables, invoice is validated and approved. The next step in the process is to pay the invoice, however the 'Pay in Full' option is greyed out. This option is available for other invoices.

Cause

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