Account Creation Issue (Doc ID 1954928.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center - Version 11.1.8.0.0 to 11.1.8.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Customer Center and Common

ACTUAL BEHAVIOR
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Account Creation Issue

I am facing issue when i tried to create Account in some other way.
Navigator to Customers->Create Contact->on create Page search for Customer on look up->New Popup window under "My Team and Sales Account" tab->Select Create Customer->On new Pop up window->try to change Country field.
as soon as we end up changing country all windows vanishes.


EXPECTED BEHAVIOR
-----------------------
Create Account properly.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator to Customers
2. Create Contact, on create Page search for Customer on look up
3. New Popup window under "My Team and Sales Account" tab;Select Create Customer;On new Pop up window; try to change Country field.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create account

Cause

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