Period Name Disappearing In Close Period Screen With Many Ledgers Only (Doc ID 1954929.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion General Ledger - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Close Accounting Period-Close Ledgers

ACTUAL BEHAVIOR
---------------
When we navigate to the Period Close screen Navigate --> Period Close then Select Manage Accounting Periods from the options on the task panel.

If you have a data access set with many ledgers, the list of ledgers within the data access set will show up on the screen.

Now for the Ledgers that are on your screen the application behaves correctly. however if we choose a ledger much further down the list (we have about 150 ledgers) so se scroll down till we find a ledger further down the list.

Once we click on the ledger it will not open the screen as would have happened with the ones on top of the list, but instead the ledger disappears from the list. clicking on the ledger above or below it will make the previously disappeared ledger appear again, but now the one you clicked on disappears.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Period Close screen Navigate --> Period Close then Select Manage Accounting Periods from the options on the task panel.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms