Unable To Modify Supplier Name/Site On Imported Invoice Through Imaging (Doc ID 1956335.1)

Last updated on DECEMBER 22, 2014

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Payables - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Invoices-Receive and Process Invoices

ACTUAL BEHAVIOR
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Some of the invoices imported via the Imaging solution and available for processing within the Scanned Invoices Queue cannot be updated.

The invoices in question have an incorrect supplier selected during the OFR processing compared to the supplier on the invoice image.

The Supplier and Supplier Site fields are not available for update on the Incomplete Invoice.


EXPECTED BEHAVIOR
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Because the invoice is saved but not validated, the expectation is that the supplier can be updated.


STEPS
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The issue can be reproduced at will with the following steps:
1. Scan an invoice and email it for OFR/ODC processing.
2. Run the Import Invoices program with Source: Image.
3. Select the invoice from the Scanned Invoices queue.
4. Notice that supplier and site cannot be updated.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot correct incorrect supplier/site values on a scanned invoice.

Cause

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