Unable To Process Scanned Image Invoices Due To UOM Error (Doc ID 1956356.1)

Last updated on DECEMBER 22, 2014

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Payables - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8 version, Manage Invoices-Receive and Process Invoices

ACTUAL BEHAVIOR
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Users are unable to process invoices from the scanned invoice queue when the imaging solution has populated Purchase Order information at the line level of imported lines. It appears that on certain invoice lines where the quantity and unit price are populated, OFR is trying to set a UOM. However, since this customer does not use PO's, no UOM's have been configured and hence the error.

EXPECTED BEHAVIOR
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Should be able to process scanned invoices and system should not trigger a UOM error on unmatched invoices.

STEPS
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The issue can be reproduced at will with the following steps:
1. Submit a scanned invoice for OFR/ODC processing.
2. Run the Payables Invoice Import process;
3. Invoice is not imported due to UOM error.
 

BUSINESS IMPACT
-----------------------
Users are unable to process scanned invoices.

Cause

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