Fusion Global HR: Manage Approval Transaction Fails With Remote Communication Error (Doc ID 1956606.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.9.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.0.0 version, Functional Setup Manager

Manage Approval Transaction Fails

ERROR
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Unable to retrieve content. Additional information for "Remote Region error #6":
A remote communication error was received for the task Manage Approval Transactions for Human Capital Management. Review the details below and report this error to the owning product HCM Common Architecture.
An error was received for the task Manage Approval Transactions for Human Capital Management. It is identified with the code ORA_PER_MANAGE_APPROVAL_TRANSACTIONS that invokes the program /WEB-INF/oracle/apps/hcm/common/transaction/publicUi/dashboard/flow/ApprovalTransactionsTF.xml#ApprovalTransactionsTF of module code hcmCoreSetup. This indicates an HTTP error response is received. Verify the enterprise application that supports this module is up and running before attempting this operation again..

STEPS
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The issue can be reproduced at will with the following steps:
1. Run Manage Approval Transaction

BUSINESS IMPACT
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Cause

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