My Oracle Support Banner

Transactions Failed Eligibility Due to Credit Category Assigned is From a Different Business Unit. (Doc ID 1957263.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

After calculations, the transactions completed with Eligibility Error status.


Changes

User just setup a second business unit (ie. Canadian).

Transactions are classified after crediting and rollup.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.