Unable to Use Rapid Setup Spreadsheets in Tax Configuration (Doc ID 1958550.1)

Last updated on AUGUST 14, 2015

Applies to:

Oracle Fusion Tax Cloud Service - Version to [Release 1.0]
Oracle Fusion Tax - Version to [Release 1.0]
Information in this document applies to any platform.


On : version, Set Up FCR-Define Tax Configuration

Unable to use Rapid Setup Spreadsheets for Tax Configuration in different screens: Tax Regimes, Tax Rates, Tax Rules. In all the cases when selecting the option to Download Spreadsheet Template a very similar error is being shown:

Unable to retrieve content. Additional information for "Remote Region error #3":

An error occurred while invoking task Manage Taxes. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..

The issue can be reproduced at will with the following steps:
1. From Navigator, go to Setup and Maintenance.
2. Search for %Manage%Taxes% task.
3. Go to task.
4. In "Search Results: Transaction Taxes" section of "Manage Taxes" UI, choose option 'Rapid Setup Spreadsheets > Download Taxes Spreadsheet Template'.


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