Fusion Receivables Lockbox With 3 Overflow Records Not Applied Correctly (Doc ID 1964155.1)

Last updated on NOVEMBER 23, 2015

Applies to:

Oracle Fusion Receivables - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

Process Customer Payments-Process Receipts

ACTUAL BEHAVIOR
---------------
When importing a Lockbox file for a receipt to be applied to 17 invoices (3 overflow records), the receipt is correctly applied to the first 16 invoices. However, the 3 overflow record is imported, but is Unapplied.

EXPECTED BEHAVIOR
-----------------------
Receipt should be applied to all invoices in the overflow records.

STEPS
------
Run Lockbox


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users must manually apply the Unapplied amount to the invoice.

Cause

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