Need To Stop Account And Contact Defaulting Frp Parent Object To Activity (Doc ID 1965809.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.9.2.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

How to avoid or reset defaulting values for Owner , Account or primary Contact when creating Call, Task or Appointment (her only owner and account) in scope of an activity.

Steps :

Test Case : Support Rel 9.2 PB1 Saas instance

Edit an opportunity with an Account and primary contact associated :
Opty name : XXX
Account : YYY
Primary Contact : Contact1

> Activities tab > Log a Call > see that Owner , Account and Primary Contact of Opportunity are defaulted in call

Same Behavior for Task and Appointment (only Owner and Account are present here)

Is there a way to change this setup

Did check all ZMM_% profile options and did not find such one (only such setup for notifications

 

Solution

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