Abnormal Program Termination HReports.exe When Logging Into Second Version Of FR Studio (Doc ID 1982093.1)

Last updated on FEBRUARY 19, 2015

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion General Ledger - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Financial Reporting and Analysis-Prepare Financial Reports

Have 2 different versions of FR Studio (versions 11.1.2.3.x) installed in the same PC.
FR Studio from Fusion Apps: 11.1.2.3.450.820
FR Studio from Hyperion Planning: 11.1.2.3.601

Since the versions are 11.1.2.3 and later, followed the instructions given in the Financial Reporting Studio install guide to
select the 'register' menu item each time they switch between versions but when switching from one version to the other,
the following error appears upon login of the second version:

ERROR
-----------------------
Runtime Error!
Program: ...rtingStudio\Products\financialreporting\bin\HReports.exe
abnormal program termination


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install FR Studio that comes with Fusion Apps
2. Install FR Studio from Hyperion Planning in another directory
3. Register one of the versions and launch it.
  From the Microsoft Windows Start menu, select Oracle, then Financial Reporting Studio , and then Register Financial Reporting Studio \<version number>\,
  where is the Financial Reporting Studio release to use.
  To launch the Financial Reporting Studio version registered in the previous step, from the Microsoft Windows Start menu, select Oracle,
  then the folder Financial Reporting Studio , and then Financial Reporting Studio.
4. Exit out of that version.
5. Register the second version and launch it.
6. Enter login information and the error occurs.

Cause

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