NLS Special Spanish Characters are not Appearing correctly In File Import (Doc ID 1982116.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Common CRM - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

From Setup and Maintenance, Launch File Import.

Use a csv file with special characters like Spanish language characters. e.g ñ and lópez

ACTUAL BEHAVIOR
---------------
When importing Spanish characters in File Import, the mapping shows junk characters.

��llikk�

L[]pez or I[]igo

 

EXPECTED BEHAVIOR
-----------------------
Spanish characters should be imported successfully without any junk characters.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a File for import using Spanish characters.
2. Try File Import for any object


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import special characters for Spanish language.

Cause

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