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FAQ - Credit Memos in Fusion Receivables (Doc ID 1982964.1)

Last updated on SEPTEMBER 01, 2024

Applies to:

Oracle Fusion Receivables - Version 11.1.5.0.0 and later
Oracle Fusion Receivables Cloud Service - Version 11.13.17.05.0 and later
Information in this document applies to any platform.

Purpose

 Provide answers for frequently asked questions related to Credit Memos in Fusion Receivables.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 What are the basic differences between Standard and On Account Credit Memos?
 When printing certain Credit Memos, the Original Invoice Number is not shown. Why?
 Is there a report that shows an On Account Credit Memo has been applied to an Invoice?
 How can you control whether or not Invoice accounting distributions are used for Credit Memos?
 What will  the accounting look like for a Credit Memo applied to an Invoice when "Use Invoice Accounting For Credit Memos" is set to "Yes"?
 Why in Accounts Receivable -> Apply Credit Memo, the search results does not show the desired Credit Memo?
 For RMA Credit Memo, AutoInvoice does not honor the Ship-To details provided in the Interface. Why?

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