Clicking the Payments Tab While Creating an Address Gives Generic Error That the Page Has Become Unresponsive (Doc ID 1983078.1)

Last updated on DECEMBER 21, 2015

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Purchasing - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

In Fusion 11.1.9 Manage Supplier Information
Edit address page for a Supplier by a Buyer user becomes unresponsive when clicking on the Payments tab.

ERROR
The following page(s) have become unresponsive. You can wait for them to become responsive or kill them.

STEPS TO REPRODUCE
1. Navigate to Manage Suppliers
2. Query for Supplier = ABC Supplier
3. Edit Address
4. Click the Payments tab
- get the error

Users are not able to view or edit Payments details for the Supplier Address because of the error that occurs.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms