Why is it possible to enter alphabetic text in phone number field and also to exceed known local phone number lengths? (Doc ID 1987211.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Fusion Customer Center - Version 11.1.8.0.0 and later
Oracle Fusion Customer Center Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal

The phone number in Contact allows the user to enter text fields.

Why is it possible to enter alphabetic text in phone number field and also to exceed known local phone number lengths?
 

Solution

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