Errors Occur When Attempting to Add or Update Customer Account Contacts

(Doc ID 1987530.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Oracle Fusion Receivables - Version to [Release 1.0]
Information in this document applies to any platform.


On : version, Bill Customers-Create and Process Bill

When attempting to add or update contact information on a customer account, the following error occurs:

You must enter the first name or last name or both for a person. (HZ-120071).

The issue can be reproduced at will with the following steps:
1. Attempt to update Contact information on a Customer account.
2. Notice that the Contact First and Last names are populated.
3. Save changes and the error occurs.

The issue has the following business impact:
Due to this issue, users cannot add or correct Contact information.


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