Purchase Order Approval Process Fails with Error Message: An error occurred in your request for approval. (PO-2055362) An application error has occurred (Doc ID 1991215.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.9.2.0 to 11.1.9.2.0 [Release 1.0]
Oracle Fusion Purchasing - Version 11.1.9.2.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Purchase order is rejected even if the approval rule is set to "Auto-Approve".

Approval process fails with error message:

An error occurred in your request for approval. (PO-2055362) An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: Incident ID: , Server Domain: ProcurementDomain, Server Instance: ProcurementServer_1, Application Name: ProcurementApp.

Cause

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