Error Downloading File Import Mapping Template (Doc ID 1991351.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, File Import/Export

Customer is getting an error while trying to download the file import mappings. Please advise.



ERROR
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Unable to retrieve content. Additional information for "Remote Region error #2":
An error occurred while invoking task Manage File Import Mappings. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Navigator
2. Select Setup and Maintenance
3. Search for task Manage File Import Mappings
4. Select a mapping
5. Select Download Template

Cause

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