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Error Downloading File Import Mapping Template (Doc ID 1991351.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion Sales - Version and later
Information in this document applies to any platform.


On : version, File Import/Export

Customer is getting an error while trying to download the file import mappings. Please advise.

Unable to retrieve content. Additional information for "Remote Region error #2":
An error occurred while invoking task Manage File Import Mappings. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..

The issue can be reproduced at will with the following steps:
1. Go to Navigator
2. Select Setup and Maintenance
3. Search for task Manage File Import Mappings
4. Select a mapping
5. Select Download Template


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