Treatment Content Shows A Blank Screen When Editing Treatments (Doc ID 1993310.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Marketing Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Marketing - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

When editing Treatments, the content shows a blank page. However, the Preview icon on the Overview page shows that content exits for the Treatments.

Replication steps:
1- Navigate to Marketing > Treatments
2- Create a new Treatment
3- For the Treatment content, click on Source mode in the editor,copy and paste the source from an external HTML document
4- Save and Close
5- Open the Treatment to view the content

 

Solution

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