Fusion PIM: Pack Structure With References is Not Imported for New Items; Only for Existing Items (Doc ID 1995299.1)

Last updated on MARCH 11, 2016

Applies to:

Oracle Fusion Product Hub - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Consolidate Product/Service Master Data-Manage Import Batches

We are importing items and packs using item maps and system references. We have installed the patch that solved the problem with the system references for the parent pack item (Bug 20411456)


ACTUAL BEHAVIOR
---------------
The pack structure is only created when we import data for existing items. When we import new items with a pack structure, the system only creates the items but not the pack structure. It does not give an error. The interface tables for the pack structure are filled, but not processed (process_status = 1).

EXPECTED BEHAVIOR
-----------------------
Should be working with new pack structure

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Import new data, items plus pack structure
2. Items create - pack structure does not


Cause

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