Geography Upload Not Reflecting In Manage Geographies Task (Doc ID 1996887.1)

Last updated on JANUARY 14, 2016

Applies to:

Oracle Fusion Trading Community Model - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Geography Upload not reflecting in Manage Geographies Task


Loaded geographies for Japan/Korea using the files provided on support portal,however when we try to access the hierarchy are not reflecting in the Manage Geographies Task for Japan and Korea while the process is completed successfully in Manage Geographies Task.Also attached screenshots for your reference.


EXPECTED BEHAVIOR
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The users should see the hierarchy in Manage Geographies Task

STEPS
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The issue can be reproduced at will with the following steps:
1) Manage File Import Activities >> Japan Structure>>
2) Activate the Process >> Process Completed Successfully
3) Manage File Import Activities >> Japan Hierarchy >> Mapped all the columns properly >> Ignored Batch ID >>
4) Activate the Process >> Process Completed Successfully
5) Manage Geographies >> Country Code : JP >> Structure is loaded but not the hierarchy

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot load ESC and start off with system on production instance

Cause

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