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Fusion Applications OBIEE : Attempt To Login to Analytics or BI Publisher Interface Gives A "Error 500--Internal Server Error" (Doc ID 1998667.1)

Last updated on SEPTEMBER 03, 2021

Applies to:

Oracle Fusion Application Toolkit - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Purpose

This document describes troubleshooting steps that can be taken when the BI Services are down or not responding.

You are attempting to log in to Fusion Applications BI interface directly using a URL such as:  http://<serverName>:<port>/analytics/saw.dll?bieehome&startPage=1

The result is an error page:

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 2.  Start BI Services
 3.  If BI Services Fail to Restart
 A. OracleBIPresentationServices fail to start
References

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