Unable To Import Lead With Product Group Using The ProductGroupId (Doc ID 1999174.1)

Last updated on JANUARY 18, 2016

Applies to:

Oracle Fusion Lead Management - Version 11.1.9.2.0 to 11.1.9.2.0 [Release 1.0]
Oracle Fusion Lead Management Cloud Service - Version 11.1.9.2.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.

Goal

When attempting to import lead with a product group, the following error occurs.

ERROR
-----------------------
You cannot associate records of types {RECORD_TYPE1} and {RECORD_TYPE2} because no matching record contains the value ITEM_ID. (MKT-285229) Details: Verify that the record with the specified user key exists. If it does not exist, then remove the record from the data file, or update the record with a valid user key.



Solution

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