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Fusion Applications OTBI : Troubleshooting Performance Issues (Doc ID 1999456.1)

Last updated on OCTOBER 21, 2020

Applies to:

Oracle Fusion Application Toolkit - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Purpose

 This document is intended to provide assistance with the troubleshooting of performance issues encountered whilst running OTBI analyses and dashboards.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 1) Has the performance changed following a patching cycle or environment upgrade ?
 2) Does the performance of the dashboard or analysis change if it is run directly from BI Answers rather than within the Fusion Application ?
 3) Does the same behaviour occur for each user or is the behaviour specific to a certain user of group of users ?
 4) Does the behaviour improve if specific fields are removed from the analysis ?
 5) Does the UI report a Gateway Timeout ?
 Raising an OTBI Performance Service Request with the Fusion Applications Business Intelligence Support Team

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