Fusion Benefits: Enhancement Request - Unable To Process Life Event When Open Action Items Exist (Doc ID 1999614.1)

Last updated on JULY 14, 2015

Applies to:

Oracle Fusion Benefits - Version 11.1.8.0.0 and later
Oracle Fusion Benefits Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.8.0.0 version, Manage Benefits

Unable to process life event when open action items exist

Based on existing functionality it seems a life event cannot be processed unless all action items have been closed.
 

Solution

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