How LastUpdateDate Is Not Updated When Change Made To Contact For Contact Simplified Web Service (Doc ID 1999902.1)

Last updated on MAY 01, 2015

Applies to:

Oracle Fusion Customer Center - Version and later
Information in this document applies to any platform.


LastUpdateDate is not updated when change made to Contact for Contact Simplified Web Service

Our issue is that the LastUpdateDate is not updated for certain changes that are made to the Contact Record. For example changing a Phone Number, Email Address does not result in a change to the LastUpdateDate field.

Can you please advise if this is expected behaviour and if so how we would go about tracking changes to key data such as Phone and Email Addresses with the Simplified Contact Web Services.



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