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Why does login to Sales Cloud for Outlook fail with "Failed to login using given user info. Please re-enter your user info and try again." (Doc ID 1999946.1)

Last updated on APRIL 07, 2021

Applies to:

Oracle Fusion CRM for Microsoft Outlook - Version 11.1.7.0.0 and later
Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Purpose

To explain why ogin to Sales Cloud for Outlook fails with error "Failed to login using given user info. Please re-enter your user info and try again."?

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Why does login to Sales Cloud for Outlook fail with "Failed to login using given user info. Please re-enter your user info and try again."
References

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