Logging into company's SSO and it cycles back to login page without entering system. (Doc ID 2000118.1)

Last updated on MAY 08, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Application Toolkit - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

Customer is trying to login fusion application through federation SSO, the system redirects the user back to login page without entering fusion application



Steps to reproduce:

1. Access fusion applications
2. Click Sign in on the right side of the chooser login
3. Enter correct user name and password in customer IDP login page
the user will be redirected back to the chooser login

Cause

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