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Transactions Have Collection Error Status For Participants with Valid Effective Date But Inactive Flag (Doc ID 2000228.1)

Last updated on SEPTEMBER 12, 2018

Applies to:

Oracle Fusion Incentive Compensation - Version 11.1.8.0.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

Transactions have Collection Error for participants that are terminated.


STEPS
1. Terminate the participant by going to Navigator > Participant Snapshot > Select Participant > Manage Participant Details
  Example:
  Active Start Date = 6/16/14
  Active End Date = 3/28/15
  Compensation End Date = 3/28/15
  Active flag = unchecked
2. Import transactions for participant with transactions date between 3/1/15 and 3/31/15
3. Run Collection for date range 3/1/15 - 3/31/15 and see all transactions have Collection error  ( COLLECTION_ERROR ) status.

Cause

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In this Document
Symptoms
Cause
Solution
References


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