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Outlook Add-in startup warning: Another installed Oracle Sales Cloud for Outlook instance was found to be using this mailbox. (Doc ID 2000986.1)

Last updated on MARCH 17, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion CRM for Microsoft Outlook - Version 11.1.9.2.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Purpose

To explain why the Sales Cloud for Outlook Add-in displays warning "Another installed Oracle Sales Cloud for Outlook instance was found to be using this mailbox. Do you want to remove the data and recreate a data structure?" at start-up.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Why does the Sales Cloud for Outlook Add-in display warning "Another installed Oracle Sales Cloud for Outlook instance was found to be using this mailbox. Do you want to remove the data and recreate a data structure?" at start-up
References

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