Opportunities Not Filtering By Account In Appointments (Doc ID 2002097.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion Applications Common Components - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

R9: Opportunities not filtering by Account in appointments

In Appointments, after an Account is selected, the list of Opportunities should be filtered by the selected Account. However, all opportunities are displayed in the drop-down box.

EXPECTED BEHAVIOR
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Expecting for only the opportunities related to the select Account to be filtered and displayed

STEPS
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The issue can be reproduced at will with the following steps:
-In SUI, navigate to Activities > Create Appointment > select desired Account
-Select the Opportunity drop-down
-Notice that all opportunities are listed


BUSINESS IMPACT
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It's extra time and steps to have to search through ALL opportunities, when the selected account may only have 1 or 2. This would hamper opportunity adoption by the sales force

Cause

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