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DOO Sales Order Creation Fails After New EFF Context Was Created (Doc ID 2002387.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Oracle Fusion Distributed Order Orchestration - Version 11.1.8.0.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance - Release 9 Specific***

Symptoms

 When attempting to create a Sales Order in Distributed Order Orchestration (DOO), the following error occurs:

oracle.apps.scm.doo.decomposition.receiveTransform.transformSalesOrder.essModel.applicationModule.server.FlexSynchronizationForRulesServiceImpl.FlexSynchronizeForRules()],Xid=BEA1-0005F22B21E171431DA4(367556812),Status=Rolled back.[Reason=oracle.jbo.service.errors.ServiceException: JBO-27023: Failed to validate all rows in a transaction.JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000097052148 ] in ObjectAttributeEOJBO-DOO:::DOO_CMN_DUPLICATE_RECORD:<MESSAGE><NUMBER>DOO-2685035</NUMBER><TEXT>A record with the value RelationshipDOO_ORDER_FLINES_V already exists. Enter a unique value.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>

 

Steps To Reproduce:

1. Prepare Payload to create an order containing EFF information
2. Submit Order into DOO
3. The order is not created in the Workbench
3. Review the Order flow in Enterprise Manager and observe the process failed with above error
 

Changes

 The problem started occurring after a new context was added to the DOO_FULFILL_LINES_ADD_INFO Extensible Flexfield (EFF).

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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