Import Transaction Job Stays in Interface Table Upload In Progress For a While Then Eventually Changes to Completed With Errors Status (Doc ID 2004644.1)

Last updated on APRIL 28, 2015

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import transactions, the job stays in Interface table upload in progress for a while then eventually change to Completed with errors status.

STEPS
Navigator > Credits and Earnings > Import Transactions Using File Based Data Import

1. Drill down on an existing import activity (eg. Incentive Comp Transactions 4) and upload a new csv data file
    OR
    Create a new import activity.
2. Activate  / Submit


BUSINESS IMPACT
Due to this issue, users cannot import transactions for calculation.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms