Communicate Purchasing Documents Process Ends In Error (Doc ID 2005946.1)

Last updated on NOVEMBER 11, 2015

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Users are using PRINT method for all suppliers. When the PO is approved, the communication program initiates and ends in error.

Note. Customer is using PRINT only for communication



Steps to Reproduce
 
1. Purchase Orders are not created manually. PO's start with self serve requisition and once approved a contract purchase agreement automatically creates the purchase order.
2. The ESS job //oracle/apps/ess/prc/po/communicateDoc/CommunicatePdfJob kicks off and fails with the error "There are Communication Failures for One or More Purchasing Documents"

Note: Users do not have a need to setup a printer at this time and do not wish to communicate by email, Users are not currently using the Communicate by Email functionality. However, users plan to do so in the future.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms