Getting An Adobe Acrobat Error When Trying To Generate WFC Statements (Doc ID 2005994.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Compensation - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Issue Clarification:
============
When trying to generate WFC Statements the following error occurs.


ERROR
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Acrobat could not open 'Statement.pdf? because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn?t correctly decoded)
To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF.

STEPS
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Login as the person and try to generate the compensation statement. This is the error that is displayed

BUSINESS IMPACT
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Due to this issue, users cannot continue implementing work measures for Compensation processing.



Cause

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