Fusion Receivables – AR Transaction Numbers Jumping Creating GAPs (Doc ID 2009597.1)

Last updated on JUNE 13, 2016

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Receivables - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Bill Customers-Create and Process Bill

ACTUAL BEHAVIOR
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Fusion Receivables – AR Transaction Numbers Jumping Creating GAPs

We have created "Receivables Document Sequences " with a Gapless Type and we have assigned the sequence for transaction number and document number with an automatic and a manual numbering method. While creating invoices, the number created are not in proper sequence. The transaction number is incremented by 20 (not one by one). Therefore, we encounter gaps on transaction number.

EXPECTED BEHAVIOR
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Transactions numbers should be sequential.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create "Receivables Document Sequences " with a Gapless Type
2. Assign the sequence for transaction number and document number with an automatic and a manual numbering method
3. Create AR invoices. The numbers created are not in proper sequence

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, transactions numbers are not gap-less.

Cause

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