Partner Registration Failing With Error : (ZPM-3420035) Cause The Registration Service Oriented Architecture Web Service Endpoint is not available. (Doc ID 2013199.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Oracle Fusion Partner Relationship Management for Partners Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Partner Management - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Partners, Release 8: Partner Registration failing

Trying to register a partner using the partner registration url:
https://xxxx-test.crm.us2.oraclecloud.com/sales/faces/OcCustomerPartnerRegistration

Getting the attached error


ERROR
-----------------------

An application error occurred while connecting to the server to submit the
registration request. (ZPM-3420035)
Cause The Registration Service Oriented Architecture Web Service Endpoint is
not available.
Action Contact your application administrator.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to
https://xxxx-test.crm.us2.oraclecloud.com/sales/faces/OcCustomerPartnerRegistration?
2. choose - Register Your Company as a New Partner
3. fill required fields
4. click Next
5. accept the conditions
6. click submit
7. there is error




BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot register partners

 

Cause

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