Fusion BI Publisher : Error Failed to load PDF document on opening Compensation reports from BI Catalog Page (Doc ID 2014499.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Application Toolkit - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
--------------------------------
user gets below error when they try to open Seeded HCM BI Publisher report in BI analytics or xmlpserver 

Failed to load PDF document

ENVIRONMENT
-----------------------
Application & Version: Oracle Fusion Global Human Resources Cloud Service
Bundle/Patch: 11.1.9.2.0
Environment: Test


STEPS
---------
The issue can be reproduced with the following steps:
1.Login to BI catalog Page
2. access the Compensation plan report in below location
/Shared Folders/Human Capital Management/Compensation Folder

ERROR
----------
 Failed to load PDF document

Cause

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