PPR Payments and Installments end in Error 'Rejected by source product update'
(Doc ID 2019071.1)
Last updated on OCTOBER 15, 2023
Applies to:
Oracle Fusion Payments Cloud Service - Version 11.1.4.0.0 and laterOracle Fusion Payments - Version 11.1.4.0.0 and later
Information in this document applies to any platform.
Symptoms
Paying Payables Invoices in a Payment Process Request (PPR)
Some Installments and Payments generate the error 'Rejected by source product update'
Build process completed and LOG file includes the following;
IBY_DISBURSE_SUBMIT_PUB_PKG.submit_payment_process_request: +-------------------------------+
IBY_DISBURSE_SUBMIT_PUB_PKG.submit_payment_process_request: Not attempting to create payment instructions ..
IBY_DISBURSE_SUBMIT_PUB_PKG.submit_payment_process_request: Final status of payment request 3 is FAILED_PAYMENT_VALIDATION
IBY_DISBURSE_SUBMIT_PUB_PKG.submit_payment_process_request: EXIT
Also from the build payment log the bank charges hook is being called:
IBY_PAYGROUP_PUB.createPayments: AP hook processing started at:.....
AP_BANK_CHARGE_PKGap_JapanBankChargeHook : OK to pay flag : N for payment id : xx
AP_BANK_CHARGE_PKGap_JapanBankChargeHook : After Check bank charge, OK to pay flag : N
AP_BANK_CHARGE_PKGap_JapanBankChargeHook : Update iby_hook_payments_t if ok_to_pay_flag is N
....
IBY_PAYGROUP_PUB.createPayments: AP hook processing ended at:....
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |