Bill-To Customer List Of Values is empty

(Doc ID 2019479.1)

Last updated on NOVEMBER 01, 2015

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Oracle Fusion Receivables - Version and later
Information in this document applies to any platform.


While creating an invoice in Receivables - Billing, 'Bill to' customer cannot be searched

The customer has been created and Bill to has been assigned to it, but when I try to create an Invoice transaction, cannot search the customer even after entering the full name in search query.

The customer should be available to use in create transaction UI

The issue can be reproduced at will with the following steps:
1. Create Customer
2. Create customer account site with bill-to purpose
3. In the Create transaction UI, search for the customer in "Search and Select: Bill-to Name"
4.The customer cannot be found

The issue has the following business impact:
Due to this issue, users cannot create an invoice for that specific customer


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