Cannot Invoke Rightnow Webservice In Fusion Application

(Doc ID 2021966.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Oracle Fusion Customer Center - Version and later
Oracle Fusion Customer Center Cloud Service - Version and later
Information in this document applies to any platform.


Tried to consume rightnow webservice in fusion and triggered from server script in contact navigation.
Successfully compiled Groovy code but we got error while we creating the contact. This error is not only for Create method the same error for all method like QueryCSV(), Update etc..
Could we have any specific Groovy script for invoking Rightnow webservice ?


Last tested code was :


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms