Scanned Image Of AP Invoice Imported Into Cloud AP Is Distorted And Some Fields Are Garbled (Doc ID 2023056.1)

Last updated on JUNE 22, 2015

Applies to:

Oracle Fusion Payables - Version and later
Information in this document applies to any platform.


On : version, Manage Invoices-Receive and Process Invoices


Some scanned images viewed within Cloud AP and/or on the imaging server are distorted and some fields garbled. It does not look like the original PDF file that was emailed to Oracle for processing.

The fields on the imported image should be readable.

The issue can be reproduced at will with the following steps:
1. Submit an invoice image for processing using the designated email account for the Imaging solution;
2. Run the Payables Invoices Import report;
3. Review the scanned invoice in Payables and look at the image.

The issue has the following business impact:
Due to this issue, distorted PDF images make processing AP challenging.


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