Can Not Generate "error_log File" And "log" After A Import For A Marketing Custom Object (Doc ID 2026130.1)

Last updated on SEPTEMBER 14, 2015

Applies to:

Oracle Fusion Marketing Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Marketing - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Activity Management

ACTUAL BEHAVIOR
---------------
The "error_log file" and "log" are not getting created after a import for a Marketing custom Object has Completed with errors.

The customer has a custom object of type Marketing called "Programas Academicos"to which we are importing data via File Import. They can import correctly, but the Attachments column shows None after an import job finished. Due to this problem, the customer cannot see which records error.

EXPECTED BEHAVIOR
-----------------------
The files should get generated after an import job finishes

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an import job using the lead import object
2. Activate the job


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot error logs for import jobs.

 

Cause

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